Dedicated Server FAQs
Read commonly asked questions about our dedicated servers.
Frequently Asked Questions
We often get asked very similar questions on a daily basis by visitors looking at our website. To help you get an answer to your question as quickly as possible, we’ve spent some time compiling a list below of the most commonly asked questions which we hope will help.
Why is Jolt for Dedicated Servers?
We only offer the latest, enterprise grade servers in our amazing UK datacentre. Hardware is either Dell or Supermicro; there are no cobbled together servers using some spare components!
Are you a reseller?
Absolutely not. We own and operate all of our own server and network hardware. Our commercial agreements with Dell and Supermicro allow us to offer the latest server hardware at amazing prices.
Do you offer Managed Servers?
Yes, we do. Our standard management package is good value at £35 per month and can be added to most servers. We offer bespoke packages for customers needing multiple servers, Managed Cloud, load balancing and more. Just get in touch and we’ll be delighted to help!
What guarantees do you offer?
We offer a rock solid 99.99% network uptime guarantee across all of our servers.
We offer a 4 hour hardware replacement guarantee across all hardware.
Do you replace any hardware which might fail?
Yes. We keep a large supply of spare components on site and have full replacement / cold spare servers just in case.
What server upgrades/add-ons are available?
We offer a number of hardware and software upgrade options for all dedicated servers. E.g. we can easily upgrade traffic limit and network port speed for you, certain server ranges have upgradeable disk drives, etc.
Contact us to find out more our full range add-ons.
Will you help me migrate my dedicated server?
Yes, absolutely. We can quickly and easily support you with a full server transfer from your old dedicated hosting company to Jolt. We get asked this question a lot and do many headache-free migrations each week.
What hardware do you use?
We only use enterprise grade server hardware from Dell and Supermicro.
Within these servers, we only use Enterprise grade disks. Many competitors cut corners by using consumer grade SSDs which are less durable than the server/enterprise grade components we use.
Do you offer Windows Servers?
Yes. We currently offer Windows Server 2008 Web, Windows Server 2008 Standard, Windows Server 2012 Essentials, Windows Server 2012 Standard and Windows Server 2012 DataCenter.
- What can and can't I use my server for?
We have used Jolt for several years and since start they delivered the goods. We had a brief period where we hosted our own servers, but chose to return to Jolt.
We save a lot of money today by working with Jolt. Besides saving us money, they have given us the opportunity to focus where our expertise is. We can sleep soundly at night and develop our business in a safe environment.
My websites regularly encounter high traffic so needed a robust server solution that provided dedicated resources to handle this…Step in Jolt!
I was moving from a shared hosting environment and not very technical, but support helped me through the process of getting my server setup and moving my websites across, at no extra charge! – A+ Service Jolt (Which is why i’m writing this review)
Server spec is one of the best out there (Look around) – and can’t fault support based on the service I received. Thanks!
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