Dedicated Server FAQs

Read commonly asked questions about our dedicated servers.

Frequently Asked Questions

We often get asked very similar questions on a daily basis by visitors looking at our website. To help you get an answer to your question as quickly as possible, we’ve spent some time compiling a list below of the most commonly asked questions which we hope will help.

  • Why is Jolt for Dedicated Servers?
  • Are you a reseller?

    Absolutely not. We own and operate all of our own server and network hardware. Our commercial agreements with Dell and Supermicro allow us to offer the latest server hardware at amazing prices.

  • Do you offer Managed Servers?

    Yes, we do. Our standard management package is good value at £35 per month and can be added to most servers. We offer bespoke packages for customers needing multiple servers, Managed Cloud, load balancing and more. Just get in touch and we’ll be delighted to help!

  • What guarantees do you offer?

    We offer a rock solid 100% network uptime guarantee across all of our servers.

    We offer a 4 hour hardware replacement guarantee across all hardware.

  • Do you replace any hardware which might fail?

    Yes. We keep a large supply of spare components on site and have full replacement / cold spare servers just in case.

  • What server upgrades/add-ons are available?
  • Will you help me migrate my dedicated server?

    Yes, absolutely. We can quickly and easily support you with a full server transfer from your old dedicated hosting company to Jolt. We get asked this question a lot and do many headache-free migrations each week.

  • What hardware do you use?

    We only use enterprise grade server hardware from Dell and Supermicro.

    Within these servers, we only use Enterprise grade disks. Many competitors cut corners by using consumer grade SSDs which are less durable than the server/enterprise grade components we use.

  • Do you offer Windows Servers?

    Yes. We currently offer Windows Server 2008 Web, Windows Server 2008 Standard, Windows Server 2012 Essentials, Windows Server 2012 Standard and Windows Server 2012 DataCenter.

  • What can and can't I use my server for?

    You’re absolutely free to utilize your dedicated server with Jolt for any personal or business needs as long as they aren’t illegal. For more information, be sure to take a look at our ToS, Acceptable Use Policy and Privacy Policy.

Still got questions? Chat to us now.

Our support team are available 24/7/365 on Live Chat, ready to help answer any questions you may have.

  • Hello Jolt,
    as a reseller with you i want to write a better opinion but i don’t have the words to describe you.
    just i will tell you, you are one of the best web hosting provider in the world and iam sure…

    Amine Bouhaddi

  • The two factors that separates Jolt from the market is their support and value for money. We find them extremely reliable, prompt and thorough when maintaining our servers.

    Phil Kelsey – www.spiralmedia.co.uk

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