Dedicated Server FAQs
Read commonly asked questions about our dedicated servers.
Frequently Asked Questions
We often get asked very similar questions on a daily basis by visitors looking at our website. To help you get an answer to your question as quickly as possible, we’ve spent some time compiling a list below of the most commonly asked questions which we hope will help.
Why is Jolt different?
Our staff at Jolt are passionate about everything related to web and technology. We never aim at robotic cut-and-paste support service – we’re focused on individual approach and best practices to meet or exceed your expectations.
Our numerous awards prove this.
Why should I choose Jolt for my server needs?
Jolt operates through multiple data centers in the United States. Each of these features fully redundant networks, power, climate control and security, thus making your server safe, secure and available online regardless of peak hours, traffic spikes or power surges, we’re proud to boast a 100% network uptime guarantee! Not only do we also offer the best price vs spec servers in the United Kingdom, providing the latest Intel Xeon E3v3 & E5v2 CPU’s, but we’re constantly rated top marks by genuine users, all verified by Trustpilot.
Take a look at our Data Centers & Network specs and you won’t need more reassurance.
Do you offer a managed server to help maintain my server?
Sure! Take a look at our cost-effective managed server plans.
Tell me more about your guarantees
You can find more information about our guarantees on our Wiki page.
Do you replace any hardware which might fail?
Yes. We keep a local stock of replacement parts in our data centers. In case of a hardware failure our qualified specialists will replace any defective part promptly. We also monitor all our servers to be able to predict possible hardware failures and prevent data loss.
What server upgrades/add-ons are available?
We offer a number of hardware and software upgrade options for all dedicated servers. E.g. we can easily upgrade traffic limit and network port speed for you, certain server ranges have upgradeable disk drives, etc.
Contact us to find out more our full range add-ons.
Can you help me move my websites from my existing host?
Yes. We will migrate your websites from your previous host – fast, free and without any downtime. Contact a sales representative to discuss details and schedule the migration.
What hardware do you use?
Jolt uses industry-level server hardware, manufactured by Supermicro, Intel, Western Digital and Samsung.
Do you offer Windows operating systems?
Yes. We currently offer Windows Server 2008 Web, Windows Server 2008 Standard, Windows Server 2012 Essentials, Windows Server 2012 Standard and Windows Server 2012 DataCenter.
- What can and can't I use my server for?
I have been with Jolt for 2 years now and I have had zero problems, none, their support is excellent and always on top of things. It leaves me to focus on the important aspects of my business and not worry about whether my site will be up or down, That peace of mind is so valuable. If you need a new host to try out I would recommend Jolt in a heartbeat – i’ve never needed another host since I started using them!