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Website malware & what to do next

If you’ve found malware or suspect your site has been infected, we’re here to help. How to know if your site is infected with malware Most infected sites may have the following symptoms: Randomly redirecting to third-party sites Suspicious content changes (e.g. defacement, new pages, unrelated content) Unrecognised admin-level users…

How to see your service’s renewal date & price

If you’re looking to review your costs, you can see a list of your services and their monthly or annual costs in your Jolt customer portal. Login to your Jolt account via my.jolt.co.uk Select Services from the top menu You will see a table of your services, including the product…

Installing a new PHP version on Jolt Control Panel

Scout allows you to manage the PHP version used by your websites. This is useful when upgrading to newer versions for performance and security, or when specific applications require a particular PHP release. The process is straightforward and can be completed directly from the Jolt Control Panel. Steps to Install…

CRON Jobs (Scheduled Tasks) on JCP

Automate repetitive tasks with scheduled jobs. Whether you need to clean up data every night, fetch data hourly, or run maintenance scripts, CRON jobs let your site work while you sleep. Step 1: Open Site Settings Log into www.jolt.co.uk/kb and open your Jolt Control Panel. Click the Settings icon beside…

Deleting a website in Jolt Control Panel

While most of the time you’ll want to keep your website(s), there may be a scenario in which you no longer need it and want to remove them. For example, if it’s an old staging/development website that you no longer use and you want to remove to make space for…

Installing WordPress Using WP Toolkit

What is WP Toolkit? WordPress Manager (also known as WP Toolkit) is a management interface in cPanel that makes installing, configuring, and managing WordPress websites quick and easy – all from one dashboard. Installing WordPress with WP Toolkit Option 1: Via cPanel Sidebar Log in to cPanel Look for “WordPress…

Adding and Modifying DNS in cPanel

Managing DNS (Domain Name System) records is essential for directing traffic to your website, email servers, and other services. cPanel provides a user-friendly interface called the Zone Editor to help you add, edit, and manage DNS records easily. What Are DNS Records? DNS records are instructions stored in authoritative DNS…