You removed a domain forward and now instead of your website, you see a folder listing (“Index of \/”). Your site files are there\u2014they’re just not being found. Here’s why and how to fix it.<\/p>\n\n\n\n
When you had a domain forward or 301 redirect active, the domain was pointing away from your Jolt hosting service. When you disabled it, the domain should have started pointing to your actual website files. But sometimes the DNS hasn’t updated yet, so the domain is still pointed at the old forwarding service instead of your server.<\/p>\n\n\n\n
Result: You see a bare directory listing instead of your website.<\/p>\n\n\n\n
Is the domain actually pointing to your hosting server?<\/strong> That’s the real question.<\/p>\n\n\n\n Even if you removed the forward in your control panel, the DNS records might still be pointing elsewhere. DNS changes take time to propagate globally.<\/p>\n\n\n\n 1. Check your DNS records<\/strong><\/p>\n\n\n\n Log into your hosting control panel and check the domain’s DNS settings. Make sure the primary records (A record, or CNAME) point to your hosting server, not the forwarding service.<\/p>\n\n\n\n 2. Update DNS if needed<\/strong><\/p>\n\n\n\n If the DNS is still pointing to the old forwarding service, update it to point to your hosting server instead. Your control panel will show you the correct values to use.<\/p>\n\n\n\n 3. Wait for DNS to propagate<\/strong><\/p>\n\n\n\n DNS changes can take anywhere from a few minutes to 48 hours to spread globally. During this time, some visitors might still see the old behavior.<\/p>\n\n\n\n You can check propagation status using a free online DNS checker tool.<\/p>\n\n\n\n 4. Test the domain<\/strong><\/p>\n\n\n\n Once propagation is complete, visit your domain again. Your website should load normally from your hosting server.<\/p>\n\n\n\n If the domain is correctly pointed to your hosting server and propagation is complete, but you’re still seeing the folder listing:<\/p>\n\n\n\n DNS is the usual suspect.<\/strong> When a domain suddenly shows a directory listing after removing a forward, it’s almost always because DNS is still pointing to the old service. Give propagation time and it should resolve itself.<\/p>\n","protected":false},"excerpt":{"rendered":" You removed a domain forward and now instead of your website, you see a folder listing (“Index of \/”). Your site files are there\u2014they’re just not being found. Here’s why and how to fix it. What’s Happening When you had a domain forward or 301 redirect active, the domain was…<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,12],"tags":[],"class_list":["post-1112","post","type-post","status-publish","format-standard","hentry","category-cpanel","category-domains"],"_links":{"self":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/1112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/comments?post=1112"}],"version-history":[{"count":2,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/1112\/revisions"}],"predecessor-version":[{"id":1128,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/1112\/revisions\/1128"}],"wp:attachment":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/media?parent=1112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/categories?post=1112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/tags?post=1112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Fix It<\/h2>\n\n\n\n
Still Seeing a Directory Listing?<\/h2>\n\n\n\n
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public_html<\/code>)<\/li>\n\n\n\nindex.html<\/code> or index.php<\/code> file in the root<\/li>\n\n\n\n
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