{"id":1233,"date":"2026-04-29T14:11:44","date_gmt":"2026-04-29T14:11:44","guid":{"rendered":"https:\/\/www.jolt.co.uk\/help\/wordpress-login-via-jcp-shows-a-critical-error\/"},"modified":"2026-04-29T14:11:44","modified_gmt":"2026-04-29T14:11:44","slug":"wordpress-login-via-jcp-shows-a-critical-error","status":"publish","type":"post","link":"https:\/\/www.jolt.co.uk\/help\/wordpress-login-via-jcp-shows-a-critical-error\/","title":{"rendered":"WordPress login via JCP shows a critical error"},"content":{"rendered":"\n<p>If you&#8217;re using JCP&#8216;s WordPress SSO feature to access the dashboard and see the error message &#8220;There has been a critical error on this site&#8221;, it usually means the WordPress user that JCP is trying to use has changed. <\/p>\n\n\n\n<p>To clear the issue, trigger a manual refresh of the WordPress installation under the WordPress manager in JCP<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"339\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/04\/image-30-1024x339.png\" alt=\"\" class=\"wp-image-1234\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/04\/image-30-1024x339.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/04\/image-30-300x99.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/04\/image-30-768x254.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/04\/image-30-770x255.png 770w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/04\/image-30.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Once the refresh has been completed, try using the WordPress login button again.<\/p>\n\n\n\n<p>If you continue to hit issues whilst logging in, please don&#8217;t hesitate to contact us and we&#8217;ll be happy to help<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re using JCP&#8217;s WordPress SSO feature to access the dashboard and see the error message &#8220;There has been a critical error on this site&#8221;, it usually means the WordPress user that JCP is trying to use has changed. To clear the issue, trigger a manual refresh of the WordPress&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,14,18],"tags":[],"class_list":["post-1233","post","type-post","status-publish","format-standard","hentry","category-our-control-panel","category-access","category-wordpress"],"_links":{"self":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/1233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/comments?post=1233"}],"version-history":[{"count":1,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/1233\/revisions"}],"predecessor-version":[{"id":1235,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/1233\/revisions\/1235"}],"wp:attachment":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/media?parent=1233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/categories?post=1233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/tags?post=1233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}