{"id":444,"date":"2025-11-20T16:42:14","date_gmt":"2025-11-20T16:42:14","guid":{"rendered":"https:\/\/www.jolt.co.uk\/kb\/?p=444"},"modified":"2025-11-20T16:42:16","modified_gmt":"2025-11-20T16:42:16","slug":"upgrading-downgrading-a-cpanel-account","status":"publish","type":"post","link":"https:\/\/www.jolt.co.uk\/help\/upgrading-downgrading-a-cpanel-account\/","title":{"rendered":"Upgrading\/Downgrading a cPanel account"},"content":{"rendered":"\n<p>As a Reseller you can create and manage your client&#8217;s <strong>cPanel accounts<\/strong>, which also includes assigning <strong>Packages <\/strong>to the <strong>cPanel accounts<\/strong> in order to set certain limits. But what if you need to change the <strong>Package<\/strong> that&#8217;s assigned to a <strong>cPanel account<\/strong>? <\/p>\n\n\n\n<p>Fro example, maybe you have a client who&#8217;s asked for an upgrade and you now want to change the <strong>Package<\/strong> they&#8217;re using to increase certain limits. Well, that&#8217;s where the <strong>Upgrade\/Downgrade an Account<\/strong> section of <strong>WHM<\/strong> comes into play.<\/p>\n\n\n\n<p class=\"banner-note\">\ud83d\udca1 <strong>Note:\u00a0<\/strong>Please refer to our guide\u00a0<em><strong>Creating Packages in WHM<\/strong><\/em>\u00a0for steps on creating a <strong>Package<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>1.\u00a0<strong>Login to your WHM account<\/strong>. The login credentials for this would have been sent to you in an email when you first set up an account with us. If you do not have these credentials, please contact support for further assistance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>2. Using the left hand menu, search and navigate to <strong>Upgrade\/Downgrade an Account<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccount-1024x512.png\" alt=\"\" class=\"wp-image-449\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccount-1024x512.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccount-300x150.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccount-768x384.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccount-1536x768.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccount-770x385.png 770w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccount.png 1907w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>3. Select an account from the list and click <strong>Modify<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"501\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownSelect-1024x501.png\" alt=\"\" class=\"wp-image-448\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownSelect-1024x501.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownSelect-300x147.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownSelect-768x376.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownSelect-1536x752.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownSelect-770x377.png 770w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownSelect.png 1873w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>4. You will now see a list of available packages that you have created, simply select your desired package and click <strong>Upgrade\/Downgrade<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccountEnd-1024x512.png\" alt=\"\" class=\"wp-image-447\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccountEnd-1024x512.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccountEnd-300x150.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccountEnd-768x384.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccountEnd-1536x768.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccountEnd-770x385.png 770w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/11\/WHMUpDownAccountEnd.png 1906w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>That\u2019s it, you\u2019ve now <strong>Upgraded\/Downgraded an Account<\/strong> by changing the <strong>Package<\/strong> assigned to the <strong>cPanel account<\/strong>.<\/p>\n\n\n\n<p>If you are running into any issues or have any further questions or concerns, please don\u2019t hesitate to get in touch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a Reseller you can create and manage your client&#8217;s cPanel accounts, which also includes assigning Packages to the cPanel accounts in order to set certain limits. But what if you need to change the Package that&#8217;s assigned to a cPanel account? Fro example, maybe you have a client who&#8217;s&hellip;<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,15],"tags":[],"class_list":["post-444","post","type-post","status-publish","format-standard","hentry","category-cpanel","category-reseller"],"_links":{"self":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/comments?post=444"}],"version-history":[{"count":9,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/444\/revisions"}],"predecessor-version":[{"id":458,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/444\/revisions\/458"}],"wp:attachment":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/media?parent=444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/categories?post=444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/tags?post=444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}