{"id":618,"date":"2025-12-12T15:00:52","date_gmt":"2025-12-12T15:00:52","guid":{"rendered":"https:\/\/www.jolt.co.uk\/kb\/downloading-a-site-backup-on-jcp\/"},"modified":"2026-07-09T15:50:01","modified_gmt":"2026-07-09T15:50:01","slug":"downloading-a-site-backup-on-jcp","status":"publish","type":"post","link":"https:\/\/www.jolt.co.uk\/help\/downloading-a-site-backup-on-jcp\/","title":{"rendered":"Downloading a Site Backup on JCP"},"content":{"rendered":"\n

Need a local copy of your website? Whether you’re archiving, migrating, or just being extra safe, this guide shows you how to create and download a complete backup in JCP<\/strong>.<\/p>\n\n\n\n

\n\n\n\n

Step 1: Open Site Settings<\/h2>\n\n\n\n

Login to your Jolt account<\/strong><\/h3>\n\n\n\n
    \n
  1. Login to your Customer Portal<\/a><\/strong> account.<\/li>\n\n\n\n
  2. Click on Jolt Control Panel<\/strong> in the top row to login to the control panel.<\/li>\n\n\n\n
  3. Find the site you want to manage.<\/li>\n\n\n\n
  4. Click the Settings cog icon<\/strong> beside that site.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
    \n\n\n\n

    Step 2: Go to Backups<\/h2>\n\n\n\n

    In the site settings menu, navigate to the Backups<\/strong> section.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n
    \n\n\n\n

    Step 3: Create a Snapshot<\/h2>\n\n\n\n

    You’ll see the Snapshots<\/strong> section, this is where you can create a new downloadable backup of your website. The Snapshots<\/strong> will always include an backup of both your site files and database.<\/p>\n\n\n\n

      \n
    1. Give the Snapshot <\/strong>a name.<\/li>\n\n\n\n
    2. Click Create snapshot<\/strong> to tell JCP<\/strong> to create a new Snapshot<\/strong>.<\/li>\n<\/ol>\n\n\n\n

      \ud83d\udca1 Note: <\/strong>In this case the Snapshot<\/strong> has been given a generic name, but we recommend naming the Snapshot<\/strong> something relevant, e.g. “2025-Jan-Full-Backup” or “Pre-Core-Version-Update” etc.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n
      \n\n\n\n

      Wait for the Snapshot to Complete<\/h2>\n\n\n\n

      Your Snapshot<\/strong> is now processing in the background, once it’s complete you’ll see a pop-up notification<\/strong> in the lower right corner. You can also check the Backups<\/strong> section, look for a Ready<\/strong> status icon next to your Snapshot<\/strong>.<\/p>\n\n\n\n

      \ud83d\udca1Note: <\/strong>Depending on your site’s size and complexity, it may take a few minutes for the Snapshot<\/strong> to be complete. Feel free to move onto other tasks in the meantime and check back in a moment to see if JCP<\/strong> has finished preparing the Snapshot<\/strong> for you.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n
      \n\n\n\n

      Download Your Backups<\/h2>\n\n\n\n

      Now it’s time to grab those backups<\/strong> and download them to your computer.<\/p>\n\n\n\n

        \n
      1. Click on the Files<\/strong> and\/or the Database<\/strong> backups to prepare them for downloading.<\/li>\n\n\n\n
      2. Once the backup has been prepared for downloading, click it again and it will offer up the backup as a download.<\/li>\n\n\n\n
      3. Select where to save it on your computer and wait for the download to complete.<\/li>\n<\/ol>\n\n\n\n

        \ud83d\udca1Note: <\/strong>Once the backup has been prepared for downloading the colour of the icon next to the Files<\/strong>\/Database<\/strong> label will change, signifying it’s ready\/available to be downloaded. You’ll also notice there’s now a Downloadable<\/strong> status that’s appeared next to the Ready<\/strong> status, again to signify that the selected backup is ready to be downloaded.<\/p>\n\n\n\n

        \"\"<\/figure>\n\n\n\n
        \n\n\n\n

        And that’s it, you’ve now downloaded a backup of your site.<\/p>\n\n\n\n

        If you are running into any issues or have any further questions or concerns, please don\u2019t hesitate to get in touch.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Need a local copy of your website? Whether you’re archiving, migrating, or just being extra safe, this guide shows you how to create and download a complete backup in JCP. Step 1: Open Site Settings Login to your Jolt account Login to your Customer Portal account. Click on Jolt Control Panel in the…<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-618","post","type-post","status-publish","format-standard","hentry","category-our-control-panel"],"_links":{"self":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/comments?post=618"}],"version-history":[{"count":11,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/618\/revisions"}],"predecessor-version":[{"id":1348,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/618\/revisions\/1348"}],"wp:attachment":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/media?parent=618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/categories?post=618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/tags?post=618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}