{"id":625,"date":"2025-12-12T15:12:19","date_gmt":"2025-12-12T15:12:19","guid":{"rendered":"https:\/\/www.jolt.co.uk\/kb\/rebooting-a-server-on-jcp\/"},"modified":"2026-01-15T13:48:58","modified_gmt":"2026-01-15T13:48:58","slug":"rebooting-a-server-on-jcp","status":"publish","type":"post","link":"https:\/\/www.jolt.co.uk\/help\/rebooting-a-server-on-jcp\/","title":{"rendered":"Rebooting a Server on JCP"},"content":{"rendered":"\n<p>Sometimes your server needs a fresh start. Whether it&#8217;s running slow or has stuck processes, this guide will walk you through rebooting safely in JCP.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Access Your Server Settings<\/h2>\n\n\n\n<p>Log into <strong>www.jolt.co.uk\/kb <\/strong>and open your Scout control panel. From the left menu, select <strong>&#8220;Servers&#8221;<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"341\" height=\"327\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-27.png\" alt=\"\" class=\"wp-image-628\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-27.png 341w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-27-300x288.png 300w\" sizes=\"auto, (max-width: 341px) 100vw, 341px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Verify You Have the Right Server<\/h2>\n\n\n\n<p>Before making any changes, double-check you&#8217;re looking at the correct server. Verify the <strong>Hostname<\/strong> or <strong>IP address<\/strong> shown at the top of the page matches your intended target.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Open Settings<\/h2>\n\n\n\n<p>Click the <strong>&#8220;Settings&#8221;<\/strong> link beneath your server details.<br><br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"424\" height=\"422\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-51.png\" alt=\"\" class=\"wp-image-627\" style=\"width:295px;height:auto\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-51.png 424w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-51-300x300.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-51-150x150.png 150w\" sizes=\"auto, (max-width: 424px) 100vw, 424px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4: Find the Danger Zone<\/h2>\n\n\n\n<p>From the top menu, select the <strong>&#8220;Other&#8221;<\/strong> tab. You&#8217;ve now entered what we call the &#8220;Danger Zone&#8221;\u2014these tools are powerful and can affect all sites hosted on your server, so use them carefully.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"537\" height=\"212\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-52.png\" alt=\"\" class=\"wp-image-626\" style=\"width:317px;height:auto\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-52.png 537w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-52-300x118.png 300w\" sizes=\"auto, (max-width: 537px) 100vw, 537px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Try the Quick Fix First<\/h2>\n\n\n\n<p>Before rebooting the entire server, try <strong>&#8220;Restart services&#8221;<\/strong> first. This restarts just the web server and database software, which often fixes stuck processes or performance issues without downtime.<\/p>\n\n\n\n<p><strong>To restart services:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click <strong>&#8220;Restart services&#8221;<\/strong><\/li>\n\n\n\n<li>Wait 2 minutes for changes to take effect<\/li>\n\n\n\n<li>Check if your issue is resolved<\/li>\n<\/ol>\n\n\n\n<p>Most problems stop here. If you still have issues, move on to a full server reboot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-25-1024x648.png\" alt=\"\" class=\"wp-image-630\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-25-1024x648.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-25-300x190.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-25-768x486.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-25-770x487.png 770w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-25.png 1052w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Ready for a Full Reboot?<\/h2>\n\n\n\n<p>If restarting services didn&#8217;t help, it&#8217;s time for a full server reboot.<\/p>\n\n\n\n<p><strong>To reboot your server:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>&#8220;Reboot&#8221;<\/strong> button<\/li>\n\n\n\n<li>Review the confirmation screen carefully\u2014it shows the exact server and all affected sites<\/li>\n\n\n\n<li>Confirm by clicking <strong>&#8220;Reboot&#8221;<\/strong> again<\/li>\n<\/ol>\n\n\n\n<p>The reboot process will begin immediately.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"431\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-26.png\" alt=\"\" class=\"wp-image-629\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-26.png 724w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2025\/12\/image-26-300x179.png 300w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What to Expect<\/h2>\n\n\n\n<p>Your server will be offline during the reboot. <strong>Allow up to 10 minutes<\/strong> for it to restart and come back online. Many servers return much faster than that\u2014you&#8217;ll know it&#8217;s ready when your sites are accessible again.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Feedback?<\/strong> <\/h2>\n\n\n\n<p>We&#8217;d love to hear from you.<br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes your server needs a fresh start. Whether it&#8217;s running slow or has stuck processes, this guide will walk you through rebooting safely in JCP. Step 1: Access Your Server Settings Log into www.jolt.co.uk\/kb and open your Scout control panel. From the left menu, select &#8220;Servers&#8221;. Step 2: Verify You&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-625","post","type-post","status-publish","format-standard","hentry","category-our-control-panel"],"_links":{"self":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/comments?post=625"}],"version-history":[{"count":3,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/625\/revisions"}],"predecessor-version":[{"id":708,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/625\/revisions\/708"}],"wp:attachment":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/media?parent=625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/categories?post=625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/tags?post=625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}