{"id":963,"date":"2026-03-26T17:23:26","date_gmt":"2026-03-26T17:23:26","guid":{"rendered":"https:\/\/www.jolt.co.uk\/help\/jetbackup-restoring-or-downloading-a-database-backup\/"},"modified":"2026-03-27T14:18:44","modified_gmt":"2026-03-27T14:18:44","slug":"jetbackup-restoring-or-downloading-a-database-backup","status":"publish","type":"post","link":"https:\/\/www.jolt.co.uk\/help\/jetbackup-restoring-or-downloading-a-database-backup\/","title":{"rendered":"JetBackup \u2013 Restoring or Downloading a Database Backup"},"content":{"rendered":"\n<p>JetBackup keeps automatic backups of each MySQL database on your hosting account. You can restore a database to a previous state, or download a copy of the backup to keep locally.<\/p>\n\n\n\n<p class=\"banner-warning\">\u26a0\ufe0f <strong>WARNING<\/strong>: Restoring a database will completely <strong>overwrite<\/strong> the existing database with the same name. Any changes made between the backup date and the time of restore will be lost. Before restoring, consider taking a manual backup of your current database via cPanel&#8217;s Backup tool so you can roll back if needed.<\/p>\n\n\n\n<p>If you need to restore other parts of your account instead, see the guides for restoring a full account, home directory, or email account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Accessing JetBackup<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">cPanel<\/h3>\n\n\n\n<p><strong>Step 1.<\/strong> Log in to cPanel.<\/p>\n\n\n\n<p><strong>Step 2.<\/strong> Scroll to the <strong>Files<\/strong> section and click <strong>JetBackup<\/strong>, or use the search bar at the top of cPanel to find it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kb.freethought.group\/wp-content\/uploads\/2026\/03\/01-jetbackup-restoring-or-downloading-a-full-account-backup-1024x375.png\" alt=\"\" class=\"wp-image-4806\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Plesk<\/h3>\n\n\n\n<p><strong>Step 1.<\/strong> Log in to Plesk.<\/p>\n\n\n\n<p><strong>Step 2.<\/strong> Click on your domain under <strong>Websites &amp; Domains<\/strong>, then scroll to the <strong>Files &amp; Databases<\/strong> section and click <strong>JetBackup 5<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/image-17-1024x535.png\" alt=\"\" class=\"wp-image-1020\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Restoring a Database<\/h2>\n\n\n\n<p><strong>Step 1.<\/strong> From the JetBackup dashboard, click the <strong>Databases<\/strong> icon under &#8220;Restore &amp; Download.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"595\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003287@2x-1024x595.png\" alt=\"\" class=\"wp-image-969\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003287@2x-1024x595.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003287@2x-300x174.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003287@2x-768x446.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003287@2x-1536x893.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003287@2x-2048x1190.png 2048w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003287@2x-770x447.png 770w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 2.<\/strong> You&#8217;ll see a list of your databases. Click on the database you want to restore. By default, JetBackup will select the most recent backup. If you need an earlier date, click <strong>Choose other backup<\/strong> and select the one you want. <\/p>\n\n\n\n<p><strong>Step 3.<\/strong> Click the <strong>Restore<\/strong> button. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"591\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003288@2x-1024x591.png\" alt=\"\" class=\"wp-image-968\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003288@2x-1024x591.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003288@2x-300x173.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003288@2x-768x443.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003288@2x-1536x886.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003288@2x-2048x1182.png 2048w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003288@2x-770x444.png 770w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 4.<\/strong> On the confirmation screen, click <strong>Restore Selected Items<\/strong> to start the restore.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"445\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003290@2x-1024x445.png\" alt=\"\" class=\"wp-image-966\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003290@2x-1024x445.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003290@2x-300x130.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003290@2x-768x334.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003290@2x-1536x667.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003290@2x-770x335.png 770w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003290@2x.png 1786w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 5.<\/strong> The restore job will be queued. Click the <strong>Queue<\/strong> button on the JetBackup dashboard to monitor progress. The job will show a status of <strong>Completed<\/strong> once the database has been restored. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"593\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/04-jetbackup-restoring-or-downloading-a-database-backup-1024x593.png\" alt=\"\" class=\"wp-image-965\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/04-jetbackup-restoring-or-downloading-a-database-backup-1024x593.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/04-jetbackup-restoring-or-downloading-a-database-backup-300x174.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/04-jetbackup-restoring-or-downloading-a-database-backup-768x445.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/04-jetbackup-restoring-or-downloading-a-database-backup-1536x889.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/04-jetbackup-restoring-or-downloading-a-database-backup-2048x1185.png 2048w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/04-jetbackup-restoring-or-downloading-a-database-backup-770x446.png 770w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Your website or application should pick up the restored database immediately. If you use any caching (object cache, page cache, etc.), you may want to clear it after the restore.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Downloading a Database Backup<\/h2>\n\n\n\n<p>The process is the same as restoring \u2014 select the database and backup date as described above, but click <strong>Download<\/strong> instead of <strong>Restore<\/strong>. Confirm with <strong>Download Selected Items<\/strong>, then check the <strong>Queue<\/strong> for progress. Once the job shows <strong>Completed<\/strong>, go to the <strong>Downloads<\/strong> tab to save the file to your local device.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"591\" src=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003292@2x-1024x591.png\" alt=\"\" class=\"wp-image-964\" srcset=\"https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003292@2x-1024x591.png 1024w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003292@2x-300x173.png 300w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003292@2x-768x443.png 768w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003292@2x-1536x887.png 1536w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003292@2x-2048x1183.png 2048w, https:\/\/kb.jolt.co.uk\/wp-content\/uploads\/sites\/5\/2026\/03\/2026-03-26-003292@2x-770x445.png 770w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"banner-tip\">\ud83d\udc49 The download will be a compressed <code>.sql.gz<\/code> file that you can import via phpMyAdmin or the <code>mysql<\/code> command line if needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Monitoring Jobs and Notifications<\/h2>\n\n\n\n<p>All restore and download operations run as background jobs. You can check their progress at any time by clicking the <strong>Queue<\/strong> button on the JetBackup dashboard.<\/p>\n\n\n\n<p>To receive email notifications when jobs complete, click the <strong>Settings<\/strong> icon on the JetBackup dashboard and enable notifications.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>JetBackup keeps automatic backups of each MySQL database on your hosting account. You can restore a database to a previous state, or download a copy of the backup to keep locally. \u26a0\ufe0f WARNING: Restoring a database will completely overwrite the existing database with the same name. Any changes made between&hellip;<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,3,17],"tags":[],"class_list":["post-963","post","type-post","status-publish","format-standard","hentry","category-backups","category-cpanel","category-plesk"],"_links":{"self":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/comments?post=963"}],"version-history":[{"count":3,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/963\/revisions"}],"predecessor-version":[{"id":1021,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/posts\/963\/revisions\/1021"}],"wp:attachment":[{"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/media?parent=963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/categories?post=963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jolt.co.uk\/help\/wp-json\/wp\/v2\/tags?post=963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}