Great support, and they throw in extras if you ask
I have used Jolt since before they changed their name to Jolt. They always reply within about 30 minutes, and usually within about 10 minutes. When I wanted to use Let’s Encrypt to get free SSL support they enabled it within an hour or so. When I needed an extra FTP account, they enabled unlimited FTP accounts. When I have badly damaged my WordPress they have recovered it from backups for me. I am a very happy customer.