Jolt UK Support

Supporting Our Clients 24/7/365

Have a question? Our technical and support teams are available around the clock to help you.

Read our Documentation

Our Jolt Wiki has a great number of guidelines, tutorials and videos to help you get the most from your hosting account with us.

Chat to us in real time

We’re available 24/7 to assist you with sales, billing and basic technical queries. For more advanced technical questions, please create a ticket.

Submit a Support Ticket

Our helpdesk is manned 24/7/365 for sales, billing and all technical queries. Recommended for account level and complex technical questions.

Contact Directory:

Abuse (Spam/Illegal Content)

Email: abuse@jolt.co.uk
Department staffed 24/7, guaranteed response within 12 hours.

Affiliates

Email: affiliates@jolt.co.uk
If you have a question about our affiliate program, we’d love to hear from you.

Billing Enquiries

Email: billing@jolt.co.uk
Our billing department is available 7am – 3pm (GMT). Guaranteed response within 4 business hours.

Feedback

Email: feedback@jolt.co.uk
Have an experience with us (good or bad) that you’d like to share with us? We’d love to hear from you – our management team personally read every feedback email, and we will respond within one business day.

Sales (Sales/Pre-Sales Enquiries)

Email: sales@jolt.co.uk
Our Sales Department is staffed 24/7, and we guarantee an email response within an hour. If you’d prefer, jump on a live chat conversation.

General Support

For general support, you can contact us via our Live Chat service or submit a Helpdesk Ticket.

We give awesome service, See what our customers have to say.

My websites regularly encounter high traffic so needed a robust server solution that provided dedicated resources to handle this…Step in Jolt!

I was moving from a shared hosting environment and not very technical, but support helped me through the process of getting my server setup and moving my websites across, at no extra charge! – A+ Service Jolt (Which is why i’m writing this review)

Server spec is one of the best out there (Look around) – and can’t fault support based on the service I received. Thanks!

Benedict Arthur

We have used Jolt for several years and since start they delivered the goods. We had a brief period where we hosted our own servers, but chose to return to Jolt.

We save a lot of money today by working with Jolt. Besides saving us money, they have given us the opportunity to focus where our expertise is. We can sleep soundly at night and develop our business in a safe environment.

Andreas Seierup