Jolt UK Support

Supporting Our Clients 24/7/365

Have a question? Our technical and support teams are available around the clock to help you.

Read our Documentation

Our Jolt Wiki has a great number of guidelines, tutorials and videos to help you get the most from your hosting account with us.

Chat to us in real time

We’re available 24/7 to assist you with sales, billing and basic technical queries. For more advanced technical questions, please create a ticket.

Submit a Support Ticket

Our helpdesk is manned 24/7/365 for sales, billing and all technical queries. Recommended for account level and complex technical questions.

Contact Directory:

Abuse (Spam/Illegal Content)

Email: abuse@jolt.co.uk
Department staffed 24/7, guaranteed response within 12 hours.

Affiliates

Email: affiliates@jolt.co.uk
If you have a question about our affiliate program, we’d love to hear from you.

Billing Enquiries

Email: billing@jolt.co.uk
Our billing department is available 7am – 3pm (GMT). Guaranteed response within 4 business hours.

Feedback

Email: feedback@jolt.co.uk
Have an experience with us (good or bad) that you’d like to share with us? We’d love to hear from you – our management team personally read every feedback email, and we will respond within one business day.

Sales (Sales/Pre-Sales Enquiries)

Email: sales@jolt.co.uk
Our Sales Department is staffed 24/7, and we guarantee an email response within an hour. If you’d prefer, jump on a live chat conversation.

General Support

For general support, you can contact us via our Live Chat service or submit a Helpdesk Ticket.

We give awesome service, See what our customers have to say.

I have used almost every kind of server from shared hosting to bare metal servers from various vendors. Jolt is very reliable, scalable and affordable too. So far I haven’t faced any downtime, its 100% uptime.

Laxmi

I have been with Jolt for 2 years now and I have had zero problems, none, their support is excellent and always on top of things. It leaves me to focus on the important aspects of my business and not worry about whether my site will be up or down, That peace of mind is so valuable. If you need a new host to try out I would recommend Jolt in a heartbeat – i’ve never needed another host since I started using them!

Andy Sowards