Read our Documentation

Our Jolt Wiki has a great number of guidelines, tutorials and videos to help you get the most from your hosting account with us.

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Chat to us in real time

We’re available 24/7 to assist you with sales, billing and basic technical queries. For more advanced technical questions, please create a ticket.

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Submit a Support Ticket

Our helpdesk is manned 24/7/365 for sales, billing and all technical queries. Recommended for account level and complex technical questions.

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Contact Directory

Contact Directory

Abuse (Spam/Illegal Content)

Department staffed 24/7, guaranteed response within 12 hours.

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Affiliates

If you have a question about our affiliate program, we’d love to hear from you.

Affiliates
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Billing Enquiries

Our billing department is available 7am – 3pm (GMT). Guaranteed response within 4 business hours.

Billing Enquiries
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Feedback

Have an experience with us (good or bad) that you’d like to share with us? We’d love to hear from you – our management team personally read every feedback email, and we will respond within one business day.

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Sales (Sales/Pre-Sales Enquiries)

Our Sales Department is staffed 24/7, and we guarantee an email response within an hour. If you’d prefer, jump on a live chat conversation.

Sales (Sales/Pre-Sales Enquiries)
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General Support

For general support, you can contact us via our Live Chat service or submit a Helpdesk Ticket.

General Support
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© 2024 Jolt, a Freethought Group company encompassing Jolt, Freethought Internet, and Freethought Services. Jolt is a trading name of Host Lincoln Limited (06111631) registered in England and Wales at Halifax House, 30-34 George Street, Hull, HU1 3AJ. Freethought® and the Freethought face are registered trademarks.
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