Jolt UK Support

Supporting Our Clients 24/7/365

Have a question? Our technical and support teams are available around the clock to help you.

Read our Documentation

Our Jolt Wiki has a great number of guidelines, tutorials and videos to help you get the most from your hosting account with us.

Chat to us in real time

We’re available 24/7 to assist you with sales, billing and basic technical queries. For more advanced technical questions, please create a ticket.

Submit a Support Ticket

Our helpdesk is manned 24/7/365 for sales, billing and all technical queries. Recommended for account level and complex technical questions.

Contact Directory:

Abuse (Spam/Illegal Content)

Email: abuse@jolt.co.uk
Department staffed 24/7, guaranteed response within 12 hours.

Affiliates

Email: affiliates@jolt.co.uk
If you have a question about our affiliate program, we’d love to hear from you.

Billing Enquiries

Email: billing@jolt.co.uk
Our billing department is available 7am – 3pm (GMT). Guaranteed response within 4 business hours.

Feedback

Email: feedback@jolt.co.uk
Have an experience with us (good or bad) that you’d like to share with us? We’d love to hear from you – our management team personally read every feedback email, and we will respond within one business day.

Sales (Sales/Pre-Sales Enquiries)

Email: sales@jolt.co.uk
Our Sales Department is staffed 24/7, and we guarantee an email response within an hour. If you’d prefer, jump on a live chat conversation.

Support

General Support

For general support, you can contact us via our Live Chat service or submit a Helpdesk Ticket.