Web hosting, for someone like me who rarely has more than one site to manage, is one of those services you don’t really want to be spending a lot of time thinking about.
But when I do, it’s important that the experience is quick and stress-free.
So my favourite thing about Jolt is the on-line chat tech support. Over the years, I have probably needed to consult with them half a dozen times and each incident has been a good experience.
It never takes more than a few seconds before someone is on the case and they are always really clear with their solutions to whatever problem (usually how to do something in the cPanel in my case) I’ve got.
Solving problems for customers is probably 90% of a web hosting brand’s day job and Jolt does it really well.