Resetting your email password
This guide will show you how to change an email password using cPanel. 1. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost…
Mac Mail – Adding an email account
This guide will walk you through the process of adding an email account within Mac Mail. Open Mac Mail 1. When you have opened Mac Mail, at the top left, click ‘Mail’ > ‘Preferences…’ 2. Select ‘Accounts’ then click the + icon to add a new account. 3. You will then be asked…
Gmail changes from January 2026: POP fetching and Gmailify ending
What’s changing? From January 2026, Google are removing support in Gmail for: “Check mail from other accounts” (POP fetching) – the feature that pulled mail from another mailbox into your Gmail inbox. Gmailify – the feature that applied Gmail spam filtering and inbox features to a third-party mailbox. This mainly…
Google (Gmail) rejecting emails – SPF, DKIM & DMARC setup guide
Description If emails sent from your domain to Gmail addresses are being rejected or marked as undeliverable, this is usually because Google has tightened its email authentication requirements.Your domain must now have the correct SPF, DKIM, and DMARC records in place to verify that emails are sent from authorised servers.…
Add your email to the Gmail app for Android
This guide will take you though adding your email account to the ‘Gmail’ app for Android mobile devices: 1. Search your phone for the Gmail app 2. When you have opened Gmail, click the burger menu (three lines) at the top left next to ‘Search Emails’ to bring up the settings…
Adding your email to Microsoft Outlook [Classic]
Adding your email account to Microsoft Outlook allows you to manage your emails, calendar, and contacts all in one place. This guide walks you through the steps to get started using the Outlook App for your emails. What you require: Before you begin, make sure you have: Your full email…
Checking your email deliverability in cPanel
Email deliverability ensures your emails reach recipients’ inboxes without being blocked or marked as spam. cPanel helps you monitor three key authentication methods: SPF, DKIM, and DMARC.Why Email Deliverability MattersPoor email deliverability can result in:1. Emails being rejected by recipient servers (bounced)2. Messages landing in spam/junk folders3. Domain reputation damageMajor…
Allowing specified emails through spam filters
Spam filters are essential for keeping your inbox clean, but they can sometimes be overzealous, blocking legitimate emails from trusted senders. To ensure important messages from trusted senders always reach your inbox, you can whitelist specific email addresses or domains. This guide walks you through the process using Spam Filters…
Creating an email account in cPanel
Creating a custom email address for your domain (e.g., info@yourdomain.com) is easy with cPanel. This guide will show you how to create an email address using cPanel and you can start sending professional emails. Steps for creating an Email account: 1. Log in to Your cPanel Account Use the hosting…
Windows 10 – Add a mail account
This guide will take you though adding a mail account for Windows 10 Mail. 1. Click the start menu (Windows icon) in the bottom left and start typing “Mail” 2. Once Windows Mail is open, click “Add Account” 3. Select “Other account, POP, IMAP” 4. Now add your full email address and password…