Transfer an existing domain registration to Jolt

Before you begin (important for existing services)

If there are any active services on your domain (for example, a live website or email accounts), please contact our support team before you request the transfer.

We’ll make sure your DNS zone is set up on our side first so that your website and email continue to work during and after the transfer. If you’re not sure whether anything is currently using the domain, just reach out and we’ll help you check.

Description

If your domain is registered with another provider and is approaching renewal, you can transfer the domain registration to Jolt so it is managed within the same provider.

This guide applies to most generic top-level domains (gTLDs), which follow the same transfer process as .com.

That process usually includes:

1. Unlock the domain at the current registrar
2. Request the EPP/Auth code
3. Start the transfer with the new registrar
4. Approve confirmation email
5. Wait up to ~5 days for completion

This is the standard ICANN transfer process.

These are the most widely used and behave almost identically to .com.

• .com
• .net
• .org
• .info
• .biz

Symptoms

You may receive a renewal reminder from your current domain registrar and want to move the domain registration to Jolt before the expiry date. This is a domain transfer request rather than a website or email fault.

• The domain is currently registered with a different provider
• The domain is due to expire soon
• You want Jolt to manage the registration going forward

Solution

To transfer an existing domain registration to Jolt, start the transfer through the domain services page.

1. Go to www.jolt.co.uk/kb
2. Open the domain services section
3. Select Transfer an existing domain
4. Enter the domain name you want to transfer
5. Follow the on-screen steps to begin the transfer request

If you need further help with the transfer, contact support via www.jolt.co.uk/support/.