Jolt Control Panel

41 Articles

Reset Permissions on Files and Folders in JCP

File permission issues can cause surprising problems – broken uploads, missing images, or strange errors. The good news? JCP makes fixing this incredibly simple. One click and you’re done. When You Might Need This Permission issues often show up when: File uploads aren’t working Images or assets aren’t displaying You’re…

Rebooting a Server on JCP

Sometimes your server needs a fresh start. Whether it’s running slow or has stuck processes, this guide will walk you through rebooting safely in JCP. Step 1: Access Your Server Settings Log into www.jolt.co.uk/kb and open your Scout control panel. From the left menu, select “Servers”. Step 2: Verify You…

Downloading a Site Backup on JCP

Need a local copy of your website? Whether you’re archiving, migrating, or just being extra safe, this guide shows you how to create and download a complete backup in Scout. Step 1: Open Site Settings Log into www.jolt.co.uk/kb and open your Jolt Control Panel. You’ll see your sites listed on…

Deleting a website in Jolt Control Panel

While most of the time you’ll want to keep your website(s), there may be a scenario in which you no longer need it and want to remove them. For example, if it’s an old staging/development website that you no longer use and you want to remove to make space for…

Adding an SSH key in Jolt Control Panel

Sometimes you’ll want to allow SSH/SFTP access to your sites to a colleague or a web developer, but maybe you’re not comfortable with handing over the SSH/SFTP password. Another method for allowing access is to add a public SSH key to the site. 💡Note: This guide assumes you know how…

Migrate a Site from cPanel to JCP 

JCP’s built-in migration tool makes transferring your website from cPanel hosting simple and straightforward. Prerequisites SSH access enabled on your cPanel account (contact your current host if not available) Access to both cPanel and Jolt Control Panels Step 1: Create New Site in JCP Log in to JCP at Jolt…

Password protecting a site in JCP

If you need to password protect one of your sites (e.g. a staging or development site) that’s hosted on our Jolt Control Panel, simply follow these steps: Login to your Jolt Control Panel Navigate to Sites and click on the site (or the settings cog) you wish to protect Select…

Adding a new site in JCP

Quick Start Log in to Jolt Select Jolt Control Panel from the menu Click “Add a site” (top right corner) Step 1: Choose Your Domain Type You have three options: OptionWhen to UseExampleDomainYou have a registered domain nameexampledomain.comSubdomainSite will be on a subdomainshop.exampledomain.comTemporary domainDon’t have a domain yet or want…

Using Jolt Control Panel‘s Sentry security feature

What is Sentry? Sentry is a Jolt Control Panel security feature that helps defend against Denial of Service attacks, unwanted crawling by bots or malicious behaviour (e.g. spamming, carding, fraudulent orders, vulnerability scanning). Sentry detects potentially unwanted automated activity by checking the behaviour of the visitor’s browser. If you are…

Inviting a someone to the Jolt Control Panel

If you need to invite someone to manage your sites & servers in the Jolt Control Panel, they will need to be added to your Jolt customer account. Login to your customer account at my.jolt.co.uk Click your name at the top-right and go to User Management Click Invite New User…