How to Reset a Lost cPanel Password

If you’ve lost or forgotten your cPanel password, don’t worry — you can reset it quickly without contacting support in most cases.

Option 1 — Reset via the Login Page

1. Go to your cPanel login page (e.g. yourdomain.com:2083 or cpanel.yourdomain.com)
2. Click Reset Password
3. Enter your cPanel username or the email address associated with your account
4. Follow the link sent to your email to set a new password

Option 2 — Reset via the Client Portal

1. Log in to your account at my.cloudabove.com
2. From your dashboard, navigate to Services and click on your hosting package.
3. Navigate to your hosting account
4. Look for the option to Change Password
5. Set a new password and click Save Changes.

Password Tips

• Use a strong, unique password of at least 12 characters
• Avoid reusing passwords from other accounts
• Store it somewhere secure such as a password manager

🔐 Suspect your account was compromised?

If you suspect someone else has gained access to your cPanel password, please reset it immediately using Method 2 above. Afterwards, check your cPanel FTP Accounts and Email Accounts to ensure no unrecognized accounts were added.

❓ Need Help? When to Contact Support

Please contact us if:

• You no longer have access to the email address linked to your cPanel account
• The reset link is not arriving (check your spam folder first)
• You are locked out and unable to access the client portal either.