Plesk

15 Articles

WordPress Media Library Upload Errors

This guide helps you identify and fix common upload errors in the WordPress Media Library caused by PHP configuration limits. Common Error Messages When uploading files (especially large images or videos) to WordPress, you may see one of these errors: “Unexpected response from the server” – usually means the server…

How to Issue/renew Let’s Encrypt SSL on Plesk

1. Log in to Plesk Access your Plesk control panel using the login details provided by your hosting provider. From the left‑hand menu, select Websites & Domains. 2. Open the Let’s Encrypt Extension Locate the domain you want to secure. Click SSL/TLS Certificates. If you see an existing Let’s Encrypt…

Identifying and troubleshooting account lockout notifications

Account lockouts can be confusing, especially when you receive a notification but don’t know which system triggered it. This guide helps you identify the source of a lockout, review the relevant logs, and gather the right information before contacting support. 1. Common Sources of Account Lockouts 1.1 WordPress Security Plugins…

Checking Disk Usage in Plesk

If your hosting account is running low on disk space, Plesk makes it easy to identify what’s using your storage. This guide walks you through how to find and review your disk usage. Checking Your Disk Usage Log in to your Plesk control panel Go to Websites & Domains and…

How to login to Plesk

You can easily login to Plesk through your Jolt account. Logging into Plesk through your Jolt customer account When logging in through your account, you don’t need to know your cPanel username or password. Login to your Jolt customer account at my.jolt.co.uk Select Services Click on the service you wish…

How to Change a Mailbox Password in Plesk

This guide explains how to change the password for a mailbox in Plesk. Whether you have forgotten your current password or simply want to update it, the process takes just a few steps. If you are struggling to access your Plesk control panel, please contact support and we will be…

How to Restore a Website with JetBackup

Something’s gone wrong with your website and you need to roll it back. Before you restore everything, it’s worth taking a moment to work out what actually broke — restoring only what’s needed is faster, less disruptive, and means you don’t lose changes that weren’t part of the problem. This…

JetBackup – Restoring or Downloading an Email Account

JetBackup keeps automatic backups of each email account on your hosting. You can restore a mailbox to a previous state, or download a copy of the backup to keep locally. ⚠️ WARNING: Restoring an email account replaces the entire mailbox with the version from the backup you select. Any emails…

JetBackup – Restoring or Downloading a Full Account Backup

JetBackup maintains automatic backups of your hosting account, including files, databases, email accounts, cron jobs, DNS zones, and SSL certificates. You can restore any of these from a previous backup point, or download a copy to keep locally. This guide covers full account restores and downloads. If you only need…

JetBackup – Restoring or Downloading a Database Backup

JetBackup keeps automatic backups of each MySQL database on your hosting account. You can restore a database to a previous state, or download a copy of the backup to keep locally. ⚠️ WARNING: Restoring a database will completely overwrite the existing database with the same name. Any changes made between…