Steve N | Jolt

Cloning WordPress via Plesk

This guide explains how to clone a WordPress site to a new domain using Plesk’s WordPress Toolkit. In this example, we clone yourdomain.com to clone.yourdomain.com. 💡 Your subdomain (e.g. clone.yourdomain.com) will need a DNS A record pointing to your server before the cloned site will be accessible. If you haven’t…

Using Plesk to install WordPress

This guide will walk you through how to install WordPress on your domain using the WP Toolkit in Plesk. The process is quick and straightforward — Plesk’s WP Toolkit handles the entire setup automatically, including creating the database, configuring files, and securing your installation. Prerequisites Access to your Plesk control…

How to Reissue Your SSL Certificate

Overview Due to industry changes, SSL certificates are now issued for 199 days and may need to be reissued during their lifetime. This guide shows you how to reissue your SSL certificate through your client area. Step 1: Log in to your account Login to your Jolt customer account at…

SSL Certificate Validity Changes Explained (199-Day Certificates)

Why SSL Certificates Are Now Valid for 199 Days Overview You may notice that newly issued SSL certificates are now valid for 199 days instead of 365 days. This is part of an industry-wide change introduced by Certificate Authorities (such as Sectigo and DigiCert) to improve security standards across the…

Add your email account to your iPhone or iPad (iOS 16)

This guide will help you add your newly created email account to your Apple device, which could be an iPhone or iPad. 💡 Please note that these instructions are for iOS 16, if you are using a newer or older device the user interface may vary slightly. 1. On your…

Using Webmail to create ‘Autoresponders’

1. Firstly, login to your mailbox using Webmail. In most cases typing your domain name followed by “/webmail” ( e.g. https://example.com/webmail OR https://webmail.example.com) will take you right to your login screen. Alternatively, you can access Webmail directly from cPanel. We have a guide on how to access cPanel here: www.jolt.co.uk/kb/help/how-to-login-to-cpanel/ 2. Login to your mailbox…

Resetting your email password

This guide will show you how to change an email password using cPanel. 1. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost…

Mac Mail – Adding an email account

This guide will walk you through the process of adding an email account within Mac Mail. Open Mac Mail 1. When you have opened Mac Mail, at the top left, click ‘Mail’ > ‘Preferences…’ 2. Select ‘Accounts’ then click the + icon to add a new account. 3. You will then be asked…

Gmail changes from January 2026: POP fetching and Gmailify ending

What’s changing? From January 2026, Google are removing support in Gmail for: “Check mail from other accounts” (POP fetching) – the feature that pulled mail from another mailbox into your Gmail inbox. Gmailify – the feature that applied Gmail spam filtering and inbox features to a third-party mailbox. This mainly…

Do you help migrate?

Yes! We do. We offer a comprehensive start to finish migration service free of charge to new customers. This includes an initial review of your account (to check and understand your requirements), scheduling, secure backup and transfer of all website data and e-mail, reconfiguration, testing, and DNS switchover. We can carry…