Steve N | Jolt

Google (Gmail) rejecting emails – SPF, DKIM & DMARC setup guide

Description If emails sent from your domain to Gmail addresses are being rejected or marked as undeliverable, this is usually because Google has tightened its email authentication requirements.Your domain must now have the correct SPF, DKIM, and DMARC records in place to verify that emails are sent from authorised servers.…

Add your email to the Gmail app for Android

This guide explains how to add your hosted email account to the Gmail app on an Android phone or tablet. The Gmail app can be used for both Gmail and non-Gmail email accounts. For our mailboxes, we recommend using IMAP, as this keeps your email synced across your phone, webmail,…

Adding another domain to your hosting package

This guide will show you how to add additional domains to your hosting. Login to your cPanel account. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost…

Upgrading your site’s PHP version in cPanel

Has your WordPress website prompted you to update your PHP version? Showing a message like this: Then we are here to help! As software like WordPress and PHP progresses, newer versions are released which helps to improve performance and security. As Plugins are upgraded sometimes they require a newer PHP…

Using WinSCP FTP Client to upload/download files

1. Download an FTP Client. We would recommend using WinSCP, it’s one of the most popular FTP clients and it’s also free! https://winscp.net/eng/download.php Once you have installed WinSCP, we can look at getting connected to the server. We are going connect using your cPanel login credentials. When you first set…

Using FTP to upload/download files

1. Download an FTP Client. We would recommend using FileZilla, it’s one of the most popular FTP clients and it’s also free! https://filezilla-project.org Once you have installed FileZilla, we can look at getting connected to the server. We are going connect using your cPanel login credentials. When you first set up…

Adding and Modifying DNS in cPanel

Managing DNS (Domain Name System) records is essential for directing traffic to your website, email servers, and other services. cPanel provides a user-friendly interface called the Zone Editor to help you add, edit, and manage DNS records easily. What Are DNS Records? DNS records are instructions stored in authoritative DNS…

Adding your email to Microsoft Outlook [Classic]

Adding your email account to Microsoft Outlook allows you to manage your emails, calendar, and contacts all in one place. This guide walks you through the steps to get started using the Outlook App for your emails. What you require: Before you begin, make sure you have: Your full email…

Allowing specified emails through spam filters

Spam filters are essential for keeping your inbox clean, but they can sometimes be overzealous, blocking legitimate emails from trusted senders. To ensure important messages from trusted senders always reach your inbox, you can whitelist specific email addresses or domains. This guide walks you through the process using Spam Filters…

Windows 10 – Add a mail account

This guide will take you though adding a mail account for Windows 10 Mail. 1. Click the start menu (Windows icon) in the bottom left and start typing “Mail” 2. Once Windows Mail is open, click “Add Account” 3. Select “Other account, POP, IMAP” 4. Now add your full email address and password…