Thelma R | Jolt

Email Sent But Not Received? Check These First

What’s Happening You sent an email from your domain, but it never arrived in the recipient’s inbox. No error appeared on your end, so what went wrong? The truth: If messages sent from your domain email address appear to go missing, the sending service may still be working correctly. In…

Email Not Working? Check Your Disk Space

What’s Happening Email delivery or forwarding fails when your hosting account runs out of disk space. The mail system can’t write new messages or process forwarding until you free up storage. Common Signs You may see a server error when trying to access or manage email, or forwarded mail may…

Enable Bad Bot Blocking Protection & Rate Limiting Mode

Keep automated attackers off your site. JCP blocks malicious bots by default, but you can fine-tune protection or add exceptions for legitimate bots you trust. Step 1: Open Security Settings Log into www.jolt.co.uk/kb and open your Jolt Control Panel. Click the Settings icon beside the site you want to protect.…

Rolling a Site Back using JCP‘s Backups

Deleted something you shouldn’t have? Made a change that broke your site? JCP’s backups make recovery effortless. One click and you’re back online. Step 1: Open Your Site Log into www.jolt.co.uk/kb and open your Jolt Control Panel. Click the Settings icon beside the site you need to restore. Step 2:…

Creating a Staging Site on JCP

Want to test changes before they go live? A staging site lets you clone your live website and test everything in a safe sandbox. Here’s how to set one up. Step 1: Create a New Site Log into www.jolt.co.uk/kb and open your Jolt Control Panel. Click “Add a site” in…

Easy WebP Image Optimisation on JCP

Speed up your site instantly. WebP images are smaller and faster, but JCP handles the complexity so you don’t have to. One click to enable. WebP is Google’s preferred modern image format for the web because it offers superior compression (lossy and lossless), creating significantly smaller files than JPEG, PNG,…

Suspending Access to a Site on JCP

Need to take a site offline for a bit? Whether you’re performing maintenance or just need a temporary “time-out” for a project, the Jolt Control Panel makes it incredibly easy to toggle access on and off. Step 1: Log In to Jolt Control Panel First, head over to www.jolt.co.uk/kb and…

Analyzing Site Disk/Storage Usage on JCP

Running out of storage? Need to find what’s eating up your disk space? SSH and the ncdu command make it easy to see exactly which files and folders are the culprits. What You’ll Need SSH access to your site — You’ll connect via terminal or SSH client. Terminal or SSH…

CRON Jobs (Scheduled Tasks) on JCP

Automate repetitive tasks with scheduled jobs. Whether you need to clean up data every night, fetch data hourly, or run maintenance scripts, CRON jobs let your site work while you sleep. Step 1: Open Site Settings Log into www.jolt.co.uk/kb and open your Jolt Control Panel. Click the Settings icon beside…

Reset Permissions on Files and Folders in JCP

File permission issues can cause surprising problems – broken uploads, missing images, or strange errors. The good news? JCP makes fixing this incredibly simple. One click and you’re done. When You Might Need This Permission issues often show up when: File uploads aren’t working Images or assets aren’t displaying You’re…