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All posts by Thelma R

Rebooting a Server on JCP

Sometimes your server needs a fresh start. Whether it’s running slow or has stuck processes, this guide will walk you through rebooting safely in JCP. Step 1: Access Your Server Settings Log into www.jolt.co.uk/kb and open your Scout control panel. From the left menu, select “Servers”. Step 2: Verify You…

Downloading a Site Backup on JCP

Need a local copy of your website? Whether you’re archiving, migrating, or just being extra safe, this guide shows you how to create and download a complete backup in JCP. Step 1: Open Site Settings Login to your Jolt account Login to your Customer Portal account. Click on Jolt Control Panel in the…

Installing WordPress Using WP Toolkit

What is WP Toolkit? WordPress Manager (also known as WP Toolkit) is a management interface in cPanel that makes installing, configuring, and managing WordPress websites quick and easy – all from one dashboard. Installing WordPress with WP Toolkit Option 1: Via cPanel Sidebar Log in to cPanel Look for “WordPress…

Editing the hosts file

What is the Hosts File? The hosts file tells your computer which IP address to use for a specific domain name, overriding public DNS. This is useful for testing a website on a new server before updating DNS publicly. Common use case: You’ve built a new website on our servers…

Migrate a Site from cPanel to JCP 

JCP’s built-in migration tool makes transferring your website from cPanel hosting simple and straightforward. Prerequisites SSH access enabled on your cPanel account (contact your current host if not available) Access to both cPanel and Jolt Control Panels Step 1: Create New Site in JCP Log in to JCP at Jolt…

Issuing a free SSL certificate in cPanel

What is an SSL Certificate? An SSL certificate encrypts data between your website and visitors, enabling HTTPS (a security icon in browsers). It’s essential for security, SEO, and building trust with visitors. How to Install a Free SSL Certificate Step 1: Access SSL/TLS Status Log in to cPanel Scroll to…

Checking your email deliverability in cPanel

Email deliverability ensures your emails reach recipients’ inboxes without being blocked or marked as spam. cPanel helps you monitor three key authentication methods: SPF, DKIM, and DMARC.Why Email Deliverability MattersPoor email deliverability can result in:1. Emails being rejected by recipient servers (bounced)2. Messages landing in spam/junk folders3. Domain reputation damageMajor…

Adding a new site in JCP

Quick Start Log in to Jolt Select Jolt Control Panel from the menu Click “Add a site” (top right corner) Step 1: Choose Your Domain Type You have three options: OptionWhen to UseExampleDomainYou have a registered domain nameexampledomain.comSubdomainSite will be on a subdomainshop.exampledomain.comTemporary domainDon’t have a domain yet or want…

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