Ryan D | Jolt

How to login to cPanel

There are currently two methods to login to your cPanel hosting service, through your Jolt account or directly via your website address. Logging into cPanel through your Jolt customer account When logging in through your account, you don’t need to know your cPanel username or password. Login to your Jolt…

How to reset your cPanel account password

If you’ve lost your cPanel username or password, it can be easily changed through your Jolt customer account. Resetting your cPanel password Login to your Jolt customer account at my.jolt.co.uk Navigate to Services at the top menu Select the service you need to manage Click Change Password under the Actions…

How to turn auto-renewal on or off for a domain

If you no longer need a domain, it’s important that you turn off auto-renewal to ensure it’s not renewed for a further year. Once a domain is renewed, it cannot be reversed and we unfortunately cannot issue a refund as we’re not able to recover the cost of the renewal…

Out of memory error with Node.js and cPanel Terminal

Description When running a npm or Node.js command via the Terminal app in cPanel, a “Out of memory” error message is returned. Cause The issue is not typically due to a hosting-level resource limit such as memory or storage. The emulated Terminal app in cPanel itself has an artificial memory…

Next.js “Module not found” when running a Next.js build in cPanel

Description When running npm run build, or next build, npm returns the error “Module not found”. npm ci or npm install shows that all dependencies or modules are installed. Cause Path issue cPanel’s virtual environment causes issue with TypeScript’s path aliases, which can prevent npm build from discovering the location…

Inviting a someone to the Jolt Control Panel

If you need to invite someone to manage your sites & servers in the Jolt Control Panel, they will need to be added to your Jolt customer account. Login to your customer account at my.jolt.co.uk Click your name at the top-right and go to User Management Click Invite New User…

Creating an email forwarder in cPanel

Email forwarders allow you to redirect incoming messages from one email address to another automatically. This is especially useful if you manage multiple inboxes or want to consolidate communications. This guide walks you through setting up email forwarders using cPanel interface. What You’ll Need Access to your cPanel account. The…

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